Return Policy

Return Policy

At JointNutrition.in, we strive to ensure your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward return policy to make the process as easy as possible. Please review the following guidelines:


Customer Service :
Your satisfaction is our priority at Joint Nutrition. For any questions, concerns, or assistance regarding your order, our dedicated Customer Support team is here to help. Reach out to us via email at support@jointnutrition.in or give us a call at +91 9411943456 during our standard business hours of 10 AM to 6 PM IST. Please note that while we strive to address all inquiries promptly, responses may be delayed during peak times. Requests received outside of our standard business hours will be attended to as soon as possible.

REFUNDS :
We process refunds within 1-2 days by checking all the required things. The Refund will be credited within 5-7 business days once the order is cancelled.

RETURN POLICY :

Joint Nutrition may accept the returns of our products purchased from Joint Nutrition Site through the Site only when all of the following conditions are satisfied:

  1. The products must be received by Joint Nutrition within 7 days of your delivery; no returns will be accepted after this time period.
  2. You must definitely provide your Order number of the purchase as received when your order was placed through the Site
  3. Dietary supplements and other consumable products purchased through www.jointnutrition.in are eligible for returns only in the following circumstances
  • Physical damage during shipping: If the product is visibly damaged during shipping, you may return it for a replacement or refund.
  • Unusual defects: If you notice any unusual defects in the product upon receiving it, you may return it for a replacement or refund. Please note that returns for other reasons, such as change of mind or dissatisfaction with the product, may not be accepted. If you believe your product is eligible for return under these conditions, please contact our customer service team at support@jointnutrition.in for assistance.

Although we take utmost care in packaging and shipping your order, we understand that sometimes merchandise can be damaged in transit. If you believe your order was damaged during delivery, please report it to us immediately. While we strive to address such situations promptly, please note that we are not liable for lost or stolen merchandise.